Reporting from Samsung Tizen TV apps
Before a build reaches testers, the developer-side tools still matter: developer mode, ares-inspect on webOS and the Tizen Web Inspector. Smart TV app logs: debugging Samsung Tizen and LG webOS apps walks through both, and why a TV in someone’s home gives you none of them.
Samsung Tizen TV apps are among the hardest to debug from the field: a tester sees a glitch in the living room and has to describe it from memory, or film the screen with a phone. On a TV there is no keyboard and no screenshot key, so Everframe does not put a reporter on the TV. The React SDK reports the JavaScript errors that reach the page, with the trail of what happened before.
The same envelope as every other screen
Tizen TV apps are web apps, so the React SDK runs inside them. A Tizen report is the same envelope as one from your phone or web app, so webhooks, triage rules and the dashboard treat it the same way — the error, console, network, the trail of screens and the device.